Last Updated August 23, 2025
Knwn Local, LLC (“Knwn Local,” “we,” “our,” or “us”) provides various digital marketing and media services to real estate professionals, including YouTube growth and management, video and content production, podcasting, newsletters, email marketing, and other related services (the “Services”).
This Privacy Policy describes how we handle personal information that we collect (1) from our real estate professional customers in connection with the Services, and (2) from other individuals through our websites and services that link to this Privacy Policy (the “Site”).
This Privacy Policy does not apply to personal information about our customers’ clients, prospects, or leads. We process such information solely on behalf of our customers, as instructed by them, in our capacity as a service provider.
Our Services are designed for businesses and are not intended for personal, family, or household use. Accordingly, we treat all personal information covered by this Privacy Policy as pertaining to individuals acting as business representatives, rather than in their personal capacity.
Personal Information We Collect
Information you provide to us:
Business contact information such as your first and last name, phone number, and email address.
Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.
Financial Information: When you pay for Services, our payment processors collect financial information necessary to process payments, such as payment card details or bank information. Knwn Local does not store raw payment card information.
Marketing preferences, including your preferences for receiving communications from us and details about your engagement with those communications.
Social Media Information: When you interact with our social media pages (Instagram, Facebook, LinkedIn, YouTube, etc.), we may collect information you provide, such as your name, handle, and interactions.
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Automatic data collection:
We and our service providers may automatically collect information about your device and how you interact with our Site and Services, such as:
Device data: Operating system, browser, IP address, device identifiers, and general location information.
Online activity data: Pages or screens viewed, browsing history, navigation paths, time spent, access times, and whether you interacted with our emails or ads.
We use technologies such as cookies, local storage, and web beacons to collect this information.
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How We Use Personal Information
We use the information we collect to:
Provide, operate, and improve our Services.
Communicate with you, including sending announcements, updates, support messages, and promotional offers.
Process payments and manage accounts.
Conduct research and development to enhance our offerings.
Provide marketing and advertising, including interest-based advertising in compliance with applicable laws.
Comply with legal obligations and enforce our terms.
Detect, prevent, and address fraud, unauthorized use, and other harmful activity.
Create anonymized or aggregated data for analytics and business purposes.
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Sharing of Personal Information
We may share your personal information with:
Service providers who perform services on our behalf, such as hosting, analytics, payment processing, marketing, and customer support.
Advertising partners who help deliver targeted ads and measure their performance.
Professional advisors such as lawyers, auditors, and insurers.
Business transfers in connection with mergers, acquisitions, financing, or sale of assets.
Legal compliance and protection where required to comply with laws, regulations, or valid legal processes.
We do not sell your personal information.
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Your Privacy Choices
Access or update your information: You may request access to or correction of your personal information by contacting us.
Opt-out of marketing communications: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or replying “STOP” to marketing text messages. You will continue to receive transactional and service-related communications.
Cookie and tracking choices: You may block or delete cookies in your browser settings, or use opt-out tools provided by the Digital Advertising Alliance and Network Advertising Initiative.
California and other state privacy rights: If you are a resident of California or other states with applicable laws, you may request additional information about how we collect and use your personal information, request deletion, or request access to data we hold about you. We will not discriminate against you for exercising your privacy rights.
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Data Retention
We retain personal information as long as reasonably necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.
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Information Security
We implement reasonable technical, organizational, and physical safeguards to protect personal information. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
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Children’s Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from them. If we learn that we have collected information from a child under 18, we will delete it.
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Cross-Border Processing
Knwn Local is headquartered in the United States. If you access our Services from outside the U.S., your personal information may be transferred to and processed in the U.S. and other jurisdictions. We will take steps to ensure appropriate safeguards where required by law.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated “Last Updated” date.
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Contact Us
If you have any questions or requests regarding this Privacy Policy, you may contact us at:
Knwn Local, LLC
📧 Email: support@knwnlocal.com